Last updated: August 2026
At AUS., we keep shipping simple. All orders are shipped within the United States with tracking provided once your order is on its way.
Shipping Rates:
• Standard U.S. Shipping: $4.99
• Free Standard Shipping: Orders of $99 or more
• Estimated Delivery: 3–5 business days
Available shipping options and the final shipping cost will always be displayed at checkout before you complete your purchase.
Order Processing:
Orders are typically processed within 1–2 business days after your order is placed.
Orders placed on weekends or U.S. federal holidays will begin processing on the next business day.
Once your order has shipped, you'll receive a shipping confirmation email with tracking information.
Delivery Times:
Standard U.S. shipping typically takes 3–5 business days after your order has shipped.
Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, or other circumstances outside of AUS.'s control.
During high-volume periods, collection launches, promotions, and holidays, orders may take slightly longer to process or deliver.
Tracking Your Order:
Once your order ships, we'll send your tracking information to the email address provided at checkout.
Please allow up to 24–48 hours for tracking information to update after your package has been scanned by the carrier.
If your tracking shows that your package has been delivered but you cannot locate it, please check around your delivery address and with household members or neighbors before contacting us.
Incorrect Shipping Information:
Please make sure your shipping address is correct before completing your purchase.
If you notice an error, contact us as soon as possible at ausattireus@gmail.com.
We cannot guarantee that an address can be changed after an order has been processed or shipped. AUS. is not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Stolen, or Delayed Packages:
Once an order has been handed over to the shipping carrier, delivery is handled by the carrier.
If your package is delayed, lost, or marked as delivered but cannot be located, please contact us at ausattireus@gmail.com and we'll do our best to assist you.
For packages marked as delivered, we may ask you to contact the carrier directly or provide additional information so we can investigate the shipment.
AUS. is not responsible for packages confirmed as delivered to the shipping address provided at checkout.
Delivery Delays:
While we work to meet our estimated delivery times, occasional delays may occur due to carrier disruptions, severe weather, holidays, high shipping volumes, or other circumstances outside our control.
If we become aware that your order cannot be shipped within the timeframe advertised, we will contact you with an updated shipping timeframe and any applicable options.
Questions About Your Order?
If you have any questions about your order or shipping, please contact us at:
ausattireus@gmail.com
We're here to help.
AUS.
